At Capitol Bank, customer service excellence is championed by leaders in three critical areas: Ami Myrland, President and CFO, represents the C-suite; Lori Pond, Executive Vice President, oversees operations; and Amy Gile- Enge, NMLS #586017, Senior Vice President, leads residential lending.Their leadership underscores the strength of having women in key roles. With 62% of Capitol Bank’s staff identifying as female, the bank values diversity and inclusion.
Myrland, recognized for her professional excellence, leads with extensive expertise in finance, ensuring a seamless, customer-centric banking experience. Pond, with almost 30 years of banking experience, ensures accuracy, efficiency and high standards of service in loan and deposit operations. Gile-Enge, with 30 years of residential lending experience, uses her award-winning expertise to find creative solutions for each customer’s needs.
These leaders foster a culture of open communication, mutual respect and community involvement. Their commitment to customer service extends beyond the office, with active participation in organizations such as the Ronald McDonald House and the Leukemia & Lymphoma Society. Guided by Capitol Bank’s core values — people, relationships, communication, performance and integrity — Myrland, Pond and Gile-Enge drive the bank’s mission to support and uplift the Madison community.
By prioritizing relationships and valuing female leadership, Capitol Bank leverages the strengths of its leaders to build stronger connections with customers and the community, demonstrating the profound impact of diverse leadership on relationship-based business success.
“At Capitol Bank, our strength lies in our diversity and unwavering commitment to relationships and community.” — Ami Myrland, President and CFO
Capitol Bank
710 N. High Point Rd., Madison, WI 53717 | 608.836.1616 [email protected] | capitol.bank
